Drive additional revenue

Experienced hosts know that upsells like charging for amenities don't usually add significantly to the bottom line. What does? Booking more nights.

AIPEX detects gaps between reservations and offers multiple ways to communicate that to guests - it is woven into conversation, proactive notifications are sent, and the offer is displayed on-screen even when guests aren't interacting with it. Plus, you can also promote repeat bookings by using the digital signage to encourage return visits.

Proof point: A property manager in Tennessee saw $7463 in incremental revenue in a single month.

Save precious time

  • The increasing trend is that guests want the ability to self-serve. This solution allows them to do that in a way that is easier than any other tech interface. Guests can just ask questions and the AI answers them.
  • Guests can say “We’re checking out” and housekeeping is immediately notified. This can provide hours of additional time for cleaners to service properties with tight turnarounds.
  • Guests are more likely to follow your departure instructions, saving cleaning costs.
  • Troubleshooting Tips reduce calls to the maintenance department. 

Proof point: A study done by a property manager found that there was an 11% reduction in inbound calls, equating to $2,589 in saved employee time in 1 month.

Make guests smile

Surprise and delight guests with AI that supports a wide range of features: 

  • Greet guests by name
  • Deliver video welcome messages
  • Display personalized welcome cards and recognize special celebrations
  • Provide curated content across property amenities, local attractions and restaurants
  • Share proactive recommendations based on the weather at each property
  • Collaborate with the community and provide guests digital coupons for incentives
  • Enable smart home devices to be controlled by voice

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3-in-1 AI for vacation rentals and hotels.

The most complete AI platform for guest engagement.

3-in-1 AI for short-term rentals and hotels. The most complete AI platform for guest engagement.
An AI Concierge helps hotel and vacation rental guests around the clock.

AI on guest phones

An AI Concierge experience on their phone - guests love to self-service instead of always having to ask their host for help.

A wall-mounted smart device that provides digital signage and voice technology for short-term rental properties.

AI on in-property devices

AI answers based on your curated content, plus digital signage to promote whatever you like with guests.

AI-enabled guest messaging saves hosts time.

AI-enabled messaging

AI drafted responses to incoming emails and text messages from guests will save you time and help you be more responsive.

AI built for your hospitality business.

An icon representing the ability for hosts to save time using an Amazon Echo Show device and guest's mobile phones with the AIPEX Virtual Concierge.

Save time

Let technology help. You'll run a more efficient operation and guests will have fewer frustrations with good information available to them.
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Learn more
An icon representing the ability for hosts to delight guests using an Amazon Echo Show device and guest's mobile phones with the AIPEX Virtual Concierge.

Delight your guests

Surprise guests with AI that exceeds their expectations. Enhance their experience by greeting them by name, including video welcome messages, and sharing extensive curated information.

Learn more
An icon representing the ability for hosts to earn revenue using an Amazon Echo Show device and guest's mobile phones with the AIPEX Virtual Concierge.

Book more nights

The system identifies gaps between reservations, then provides offers for guests to extend their stay. Further, it promotes repeat bookings with notifications and digital signage.
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Learn more

An AI Concierge on guest phones.

Free for up to 5 properties.

See details
An icon representing the ability for guests to ask questions, available on an Amazon Echo Show device and mobile phones with the AIPEX Virtual Concierge.

Ask anything OR use a menu

Content is auto-organized into a menu of options for guests. They can ask any question at any time, or tap buttons to navigate the menu and explore.

An icon representing the ability for hosts to reach all guests under a reservation using their mobile phones with the AIPEX Virtual Concierge.

Reach everyone in a group

Visibility isn't limited to just a group's organizer like email or text messages.

Powerful AI helps hosts save time and helps guests with curated answers from their host.

Powerful AI helps you and your guests.

An icon representing the ability to communicate with guests using video, audio and text options that are available on an Amazon Echo Show device and mobile phones with the AIPEX Virtual Concierge.

Video, images and more

Hosts can communicate important information via text, video and audio. Plus other options, like links to additional information.

An icon representing instant mobile access to the AIPEX Virtual Concierge through a mobile web app.

Instant access

Guests tap a link to launch the AI Concierge - no download required.

Discover why thousands of other properties are using AIPEX, ​and how your business can benefit.

The number of curated answers from an AIPEX AI Concierge:
1,697,076
The number of properties with an AIPEX AI Concierge:
19,518

Low cost in-property devices.

With voice control and digital signage.

See details
An icon representing the special hospitality specific behavior available on an Amazon Echo Show device with the AIPEX Virtual Concierge.

Standard Alexa hardware with hospitality-specific software

Off-the-shelf devices can respond to guest's questions with your curated information. No expensive custom hardware required.

An icon representing digital signage available on an Amazon Echo Show device with the AIPEX Virtual Concierge.

Display a carousel of images and text that you can define

Available in a variety of screen sizes, this digital signage is shown even when guests aren’t interacting with the device.

An Amazon Echo Show 8

An 8" screen, one of many device options.

An icon representing connecting people with the AIPEX Virtual Concierge.

A central communications hub for your property

Push important messages and notifications to guests. Plus, support for voice calling and event-driven host alerts.

An icon representing the privacy and security features available on an Amazon Echo Show device with the AIPEX Virtual Concierge.

Locked down with privacy protection built in

Devices are fiddle-proof and designed to protect guest privacy.
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AI-powered guest messaging.

Support for unified inboxes to draft replies to guests.

Save time and let AI draft responses with answers from our powerful Content Management System.

AI-drafted responses

Save time and let AI handle questions with answers from our powerful Content Management System.

Get instant context by viewing new messages in the thread of prior interactions with that guest with AIPEX's host messaging app.

Message Thread History

Get instant context by viewing new messages in the thread of prior interactions with that guest.

AI-powered guest messaging saves hosts time.

AI-assisted messaging saves time.

When messages are received, you get a text with a link to the conversation and proposed draft response.

Immediate notifications

When messages are received, you get a text with a link to the conversation and proposed draft response.

AIPEX integrates with leading PMS systems.

Integrated with your PMS

Includes support for leading PMS providers like Guesty, Hostaway, OwnerRez & Hostfully.
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Put AI to work for your properties.

Get started in less than 10 minutes.

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See it in action
An Echo Show 15 hanging on the wall in a common area of a vacation rental property.

Put AI to work for your properties.

Get started in less than 10 minutes.

Sign up
See it in action
An Echo Show 15 hanging on the wall in a common area of a vacation rental property.

Put AI to work for your properties.

Get started in less than 10 minutes.

Sign up
See it in action
An Echo Show 15 hanging on the wall in a common area of a vacation rental property.
Got 5 properties or less? Our mobile solution is free!
Learn More
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